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Is This Normal? Understanding Hair Shedding, Hair Loss, and the Worry That Lives Between Them

For the client standing at the bathroom sink, counting. And for the stylist who knows how to hold that conversation with care.

Wenny Ho

8 min read

There's a particular kind of fear that arrives quietly.

You're in the shower, rinsing out your conditioner, and you notice more hair than usual gathered at the drain. Or you pull your hair into a ponytail and something feels different, lighter in a way that doesn't feel like a good thing. Or you catch your parting in a certain light and it looks wider than it used to.

You don't say anything about it for a while. You tell yourself it's probably nothing. But it sits with you, that low, persistent worry that something might be wrong. With your hair. With your body. With something you can't quite name.

We want to talk about this honestly, because it deserves more than reassurance. It deserves real information, delivered with the care the topic actually calls for.


What Your Hair Is Actually Doing, All the Time

Your hair is not static. Every single strand on your head is moving through a continuous cycle of growth, rest, and renewal, independently of every other strand, on its own individual timeline. This is by design. If all your hair shed at once, like some animals do seasonally, you'd notice. The fact that it's staggered, thousands of follicles at different stages simultaneously, is what keeps your hair looking relatively consistent from day to day.

The cycle has three main phases, and understanding them changes how you interpret what you see in your brush.

The growth phase: Anagen. This is the active phase, where the hair is being produced at the root and growing outward. For most people, a strand can remain in anagen for anywhere from two to seven years, which is why genetics plays such a large role in maximum hair length, some people's follicles simply keep growing longer before transitioning out. Around 85 to 90 percent of your hair is in this phase at any given moment.

The resting phase: Catagen and Telogen. After the growth phase ends, the follicle goes through a brief transitional period before entering a resting state. The hair stops growing but stays attached. It's waiting. This phase lasts roughly two to four months.

The shedding phase: Exogen. The resting hair detaches from the follicle and falls. Simultaneously, a new hair begins to grow from the same follicle, because the follicle itself is not lost, just cycling. The strand that falls out has a small white bulb at the root end, which is the remains of the follicle sheath. That bulb is often mistaken for the follicle itself, which is why seeing it can feel alarming. It isn't. It means the cycle completed as it was supposed to.

Losing 50 to 100 strands a day is the widely cited normal range, and for most people in most seasons of their life, that holds. Some days it's less. Some days, after washing hair you haven't washed in several days, it looks dramatically more because you're seeing multiple days' worth of shed strands releasing at once.

This is all, for the most part, your hair doing exactly what it's designed to do.


When It Feels Like More Than Normal

Knowing the science doesn't always quieten the anxiety. And the truth is, sometimes the anxiety is worth paying attention to, not because it means something catastrophic, but because your body is often telling you something real before the evidence becomes obvious.

There are several reasons shedding can temporarily increase beyond the usual range, and most of them are not permanent.

Stress, including the kind you don't realise you're carrying. There is a well-documented phenomenon called telogen effluvium, where significant physical or emotional stress causes a larger than usual proportion of hair follicles to shift prematurely into the resting phase, and then, two to four months later, to shed simultaneously. This is why people often notice increased hair loss not during the stressful period itself, but in the weeks and months after it, after a difficult pregnancy, a major illness, a bereavement, a period of sustained anxiety or burnout.

The timing is disorienting. The crisis feels over, and then the hair loss begins, which can feel like an additional cruelty. But understanding the delay, that your body is responding to something that happened months ago, not something happening now, can make it slightly easier to hold.

Seasonal shedding. Many people notice increased shedding in autumn and to a lesser extent in spring. Research suggests this may be linked to changes in daylight that influence the hair cycle, similar to seasonal coat changes in animals. It's temporary and self-resolving, but it can feel alarming in the moment, particularly if you're already prone to anxiety about your hair.

Nutritional changes. Hair is a non-essential tissue, which means when the body is under nutritional stress, hair is one of the first places it redirects resources away from. Iron deficiency in particular is strongly associated with increased shedding, especially in women. Low ferritin levels, the stored form of iron, can cause noticeable hair loss even when other iron markers appear normal. Vitamin D, zinc, and protein intake also play meaningful roles in the hair growth cycle.

Hormonal shifts. Pregnancy, postpartum recovery, perimenopause, thyroid changes, coming on or off hormonal contraception, all of these can influence the hair cycle significantly. The postpartum period in particular often involves a dramatic but temporary increase in shedding as the elevated oestrogen levels of pregnancy normalise and the hair that was held in the growth phase during pregnancy finally releases.


Shedding vs Breakage: A Distinction That Matters

This is where a lot of confusion happens, and it's worth slowing down on.

Shedding is hair that falls from the root, completing its natural cycle. The strand comes out whole, with that small white bulb at the end. It's part of the normal renewal process.

Breakage is hair that snaps somewhere along the shaft, not at the root. The pieces are shorter, often irregular, and don't have a bulb at the end. Breakage is caused by structural damage to the hair itself: dryness, chemical over-processing, excessive heat, physical stress from tight styles or rough handling.

Both can reduce visible volume. Both can leave significant amounts of hair in your brush. But they are different problems with different solutions.

If most of the hair you're losing is coming out with a bulb, you're likely dealing primarily with shedding, and the question is whether the rate is within normal range or elevated by one of the factors above. If most of what you're seeing is shorter, irregular pieces without bulbs, you're likely dealing with breakage, and the focus needs to shift to the condition of the hair itself, its moisture levels, its protein balance, and how it's being treated.

Often it's both. And often people have been treating one when the other is actually the primary issue.


What We Can Do, and What We Can't

We want to be straightforward with you about something, because we think honesty matters more than seeming like we can solve everything.

Pascoe-Watson is a hair studio, not a medical clinic. We are not equipped to diagnose or treat medical causes of hair loss, and if you're experiencing sudden, significant, or patterned hair loss, the right first step is a conversation with your GP or a dermatologist, not a salon appointment. Conditions like androgenetic alopecia, alopecia areata, scarring alopecias, and thyroid-related hair loss require medical assessment and treatment that sits entirely outside what we do.

What we can do, and what we take seriously, is help your hair look and feel its best within the conditions it's actually in. And sometimes that matters more than people expect.

A well-considered cut makes a significant difference to the appearance of volume and fullness. Removing weight from the right places, building in layers that allow the hair to move and sit correctly, reshaping around the face, these things don't change how much hair you have, but they change how it looks and how it feels to wear it. For someone navigating a period of increased shedding, a cut that works with reduced density rather than fighting it can be quietly transformative.

The right colour approach can add dimension and visual depth that makes hair appear fuller. Highlights and lowlights create shadow and light variation that the eye reads as thickness. Toning that enhances the hair's natural quality makes it look healthier and more substantial.

Scalp health is something we can support, through the right shampoo recommendations, clarifying treatments that remove build-up from the scalp environment, and simply paying attention to what the scalp looks like during a service. A healthy scalp isn't a guarantee of healthy hair, but an unhealthy one is a genuine obstacle.

And sometimes what matters most is just the conversation. Having someone look at your hair with knowledge and care, help you distinguish between what's normal and what warrants further attention, and take seriously what you're experiencing rather than dismissing it.


The Part That Goes Deeper

Hair loss touches something most people don't have the words for.

Hair is not just decoration. It is, for many people, deeply woven into how they recognise themselves, how they feel seen, how they signal who they are to the world, how they connect to their sense of femininity or masculinity or identity in ways that don't reduce neatly to vanity.

When it changes involuntarily, something real is altered. And the experience of watching that happen, often feeling like you're the only one, often in silence because it doesn't feel like something you're supposed to grieve, can be genuinely isolating.

You are allowed to find this hard. You are allowed to mourn it, even if every doctor tells you it's normal, even if the shedding is temporary, even if no one else can see what you're seeing in the mirror. The feeling is real. It doesn't need to be justified by severity.

What we'd hope for you, whatever is happening with your hair, is that you have someone to talk to honestly. A GP who takes your concerns seriously. A stylist who understands what you're working with and helps you feel like yourself again. People in your life who don't minimise it.

And if you come to us carrying this quietly, as many people do, you don't have to explain or apologise. We've heard it before. We'll hear it again. And we genuinely mean it when we say: you're in the right place.


A Note for the Stylists

Hair loss conversations in the chair are among the most sensitive you'll have. Clients often bring them up almost in passing, a self-deprecating comment about their thinning ponytail, a half-joke about the shower drain. They're testing the water. Seeing if it's safe to say more.

How you respond in that moment matters. Not because you're expected to have all the answers, you're not, and it's important to be honest about the limits of what a stylist can address. But whether you pause and make space for the conversation, or move quickly past it, shapes whether the client feels seen or alone.

Knowing enough about the hair growth cycle to have an informed conversation. Being able to distinguish shedding from breakage by looking at what's in the brush. Knowing when to gently recommend a GP visit rather than trying to solve something in the salon. These are real skills, and they're worth developing.

And knowing your own limits, being willing to say this is outside what I can help with, but here's where you might find support, is not a failure. It's exactly the kind of honest, caring response that builds the trust that keeps clients coming back.


What We're Here For

At Pascoe-Watson Hair Studio in Surrey Hills, we hold hair loss conversations with care and without judgment. Whether you're in a temporary season of increased shedding, navigating a change in your hair's density, or simply trying to understand what you're seeing, we're glad to be part of that conversation.

  • Consultations that take your concerns seriously and look at your hair honestly

  • Cutting and styling approaches tailored to work with reduced volume, not against it

  • Colour techniques that enhance depth and fullness

  • Clear, honest guidance on when a salon visit is the right step, and when a medical one is

Your hair, in whatever season it's in, deserves thoughtful care. And so do you.


Come in and let's talk. No pressure, no judgment, just an honest conversation about your hair and how we can help.


Pascoe-Watson Hair Studio | Surrey Hills, Melbourne | Hair. Care. Soul.